Privacy Policy

Privacy Policy for Punjab E-Challan Online

Last Updated: 09/11/2025

1. Introduction

Welcome to Echallan Online (“we,” “our,” or “us”). We are committed to protecting your privacy and being transparent about our practices. This Privacy Policy explains how we handle information in relation to our website, https://echallanonline.com (the “Service”).

Our fundamental purpose is to serve as an informational guide and directory. We help users like you find the correct official government websites for checking e-challan (electronic traffic fine) status and information.

Our Most Important Disclaimer:
We are not a government agency or an official website. We do not issue challans, process payments, store challan data, or provide any official government services ourselves. We are an independent informational portal.

2. Information We Do NOT Collect

The core of our privacy commitment is simple: we do not collect your personal challan or vehicle data.

Because our service is designed solely to redirect you to official sites, we have no need to ask for, receive, or store your sensitive personal information. This explicitly includes, but is not limited to:

  • Vehicle Registration Number (e.g., KA01AB1234)
  • E-Challan Number
  • Driver’s License Number
  • Mobile Number
  • Email Address
  • Any financial information (credit/debit card details, UPI IDs)

Since we do not collect this information, we also do not store, process, sell, or transmit it in any way. Your personal challan data remains strictly between you and the official government portals.

3. Information We May Collect (Automated, Non-Personal Data)

Like most websites on the internet, our hosting and analytics systems may automatically collect generic, non-personal information that does not directly identify you. This data is used solely for the maintenance and improvement of our service.

This category of information may include:

  • Log Data: When you visit our site, your browser automatically sends information such as your computer’s Internet Protocol (IP) address (which is often anonymized by our processors), browser type and version, the specific pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We may use limited “Cookies” (small data files stored on your device) to understand how our website is used and to improve its performance. These cookies collect aggregated data about visitor interactions and traffic sources.
    • Your Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that if you reject cookies, you can still use our website, though some minor features may not function as intended.

4. How We Use Information

Any non-personal, automated data we collect is used strictly for the following purposes:

  • To Maintain and Improve Our Service: To monitor the performance and stability of our website, detect technical issues, and ensure it remains available and functional for all users.
  • To Analyze Usage Trends: To understand how visitors navigate our site (e.g., which state links are most popular) so we can improve the user experience, organization, and content. This analysis is always done on an aggregated, non-identifiable level.

5. Links to External Sites

A core function of our Service is to provide you with direct links to external, official government websites.

When you click on a third-party link (for example, the link for the “Delhi Traffic Police” or “Karnataka Transport Department”), you will be directed to that external site.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy and Terms of Service of every government website you visit, as their data handling practices will differ from ours. The presence of a link on our site does not constitute an endorsement of that site’s privacy practices.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect minor changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We will not directly notify users of changes via email or other personal contact methods, as we do not collect that information.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions or suggestions about this Privacy Policy, please feel free to contact us through the contact form available on our website.